Patient Services Representative-Practice Operations- Remote Opportunity [United States]

 

Answers incoming patient phones calls and make outgoing collection calls regarding balances due. Patient Services Representatives resolve patient questions; contacting appropriate sources when necessary. The representative will conduct such activities as account investigation, follow-up and collections on self-pay balances; and other duties as assigned.

EDUCATION and/or EXPERIENCE

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• High school diploma or general education degree (GED) preferred
• Three or more years of experience in a medical office directly related to Patient Services Department and Central Eligibility Team
• Must be able to also work remotely.

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