Claims Intake Specialist

 

About us

Legal Corner Law Office is a small business in Glendale, CA. We are professional and agile.

Our work environment includes:

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• Modern office setting
• Food provided

Are you a driven and self-motivated individual with a passion for providing excellent customer service? Do you thrive in a fast-paced environment and enjoy helping others navigate through challenging situations? If so, we have an exciting opportunity for you! We are currently seeking a motivated Claims Intake Specialist to join our dedicated team.

Company Overview: Our company's foundation is built on integrity, compassion, and professionalism, and we take pride in helping our customers navigate through difficult situations with ease.

Position: Claims Intake Specialist

Responsibilities:

• First Point of Contact: Serve as the primary point of contact for new clients.
• Customer Service: Provide exceptional customer service to our clients.
• Accurate Data Collection: Gather detailed information from clients, ensuring that all necessary information is accurately recorded in our claims management system.
• Policy Verification: Verify the policy coverage for each claim.
• Documentation: Prepare and maintain accurate and comprehensive records of claims intake, including all relevant documents and communication.
• Collaboration: Work closely with internal departments, mangagement, and attorney to facilitate efficient and seamless claims processing.
• Adherence to Regulations: Ensure compliance with all industry regulations and company policies during the claims intake process.
• Problem-Solving: Analyze claim issues and provide appropriate guidance and support to resolve inquiries effectively.
• Timely Response: Respond promptly to claimant inquiries and follow up on outstanding documentation or additional information required for claim processing.

Requirements:

• Excellent Communication: Strong verbal and written communication skills with the ability to convey complex information clearly and professionally.
• Empathy: A compassionate and empathetic approach when dealing with customers who may be going through challenging circumstances.
• Organizational Skills: Detail-oriented and capable of efficiently managing and documenting information.
• Adaptability: Ability to thrive in a fast-paced environment, adapt to changing priorities, and handle multiple tasks simultaneously.
• Customer-Centric: A commitment to providing outstanding customer service and ensuring customer satisfaction.
• Problem-Solving Skills: Strong analytical and problem-solving abilities to address claimant inquiries effectively.
• Team Player: A collaborative mindset with the ability to work well in a team-oriented environment.

Join Our Team: If you are passionate about helping others, possess excellent communication skills, and are eager to be part of a supportive team, we encourage you to apply for the Claims Intake Specialist position. Take this opportunity to contribute to our mission of delivering exceptional service to our customers. Please submit your resume and a cover letter highlighting your relevant experience and why you are the perfect fit for this role.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Glendale, CA 91203: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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