Sales Consultant
Location: Norton Virginia
Description: Comcast Cable is at the momment seeking for Sales Consultant right now, this job will be placed in Virginia. For complete informations about this job opportunity kindly see the descriptions. Job OverviewResponsible for engaging customers in a retail location and drivingsales of Comcast's services including HDTV, high speed internet, home security, wireless cards, and digital telephone services. Educate,! excite, and assist consumers by helping them understand the benefit of these services and selling the best possible solution to meet their needs. Communicate these advantages to consumers and place an order on their behalf at a designated location inside the retail store.Core ResponsibilitiesThe future of Awesome is here, and this is an exciting retail opportunity to illustrate Awesome directly with Comcast customers. If you have an appreciation for retail, a passion to work with customers, a love of new technologies and a winning sales drive, then this opportunity may be for you!Play with interactive displays of Xfinity cable and television. Move between your favorite show and a Skype session right on the TV. Show an incredibly fast download of a movie using Xfinity Internet. Monitor a staged Comcast home remotely using Xfinity Home. Receive a voicemail via text on your laptop. Do all of this right in front of a customer! Educating and energizing customers on features, be! nefits and use of all Comcast products and services has never ! been more fun. Comcast will provide the tools, and they need you to provide the Awesome. Ultimately, you will recommend and sell the perfect solution for the customer.In this role, you will work directly with customers in a retail location and review all of the products and services that Comcast has to offer a customer, based on the customer's needs. You will help the customer understand more of what Xfinity is about. Additionally, you will also be responsible for helping existing customers on interpreting and clarifying their account statements and paying their bills in the store. You will be able to answer any questions they have on current or new services, make changes to account data, upgrade or downgrade levels of service, and process all general service requests.Other responsibilities include helping customers with any concerns they may have with their products or services. These concerns may include, but are not limited to, billing discrepancies, service disruptions,! and general service inquiries. Comcast realizes that sometimes things aren't perfect; however you will be able to resolve these issues first-hand, and help the customer leave the store much happier than when they arrived. Tasks- Provide strong understanding and enthusiasm around technology,especially around Comcast products and services.- Sell with passion and engage new and existing customers in a highquality experience which enables them to make informed purchasedecisions.- Maintain high energy and detailed sales product knowledge includingcompetitive information.- Provide superior customer service with all customer interactions.- Meet or exceed sales quotas in accountability based culture.- Proactively retain existing customers from canceling service by usingretention techniques.- Evaluate customer's potential product needs and make appropriaterecommendations.- Process payments and equipment transactions in order to maximize thecustomer experience.- Work in a fast, high! volume environment and maintain a positive I cando attitude.- Regular,! consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) and overtime as necessary.- Other duties and responsibilities as assigned.
- High School Degree or Equivalent- Generally requires 1-3 years related experience Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Comcast Cable.
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This job starts available on: Thu, 16 May 2013 12:54:49 GMT