Area IT Manager
Location: McLean Virginia
Description: Hilton Worldwide is at present looking to employ Area IT Manager right now, this occupation will be placed in Virginia. For complete informations about this occupation opportunity kindly see the descriptions. (
Job Number:
VOL0100J
)
Work Locations
:
Hilton Worldwide - Systems Solutions - GHQ
7930 Jones Branch Drive
McLean
! 22102
The Area IT Manager will provide leadership and support to the cluster organization implementing and supporting technology solutions.
What will it be like to work for this Hilton Worldwide Brand?
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its ten global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest ! reward program Hilton HHonors®.
If you appreciate th! e impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member.
What will I be doing?
The Area IT Manager will be responsible for overseeing and providing direction for technology applications, communications (voice and data), and computing services at assigned properties. The Team Member will ensure the implementation of technology that is aligned with the overall technical vision of the corporation, meets th
e business needs of the hotels and streamlines operations while adhering to hardware and software standards. The Manager will serve as a technical resource to the property executive team and assists in the escalation of complex IT issues and projects. Effectively communicate with the executive teams of owned and managed properties, manage technology-related projects, supports and deliver IT Systems and procedures! that comply with Corporate and Brand IT standards. The Team Member will review and approve all IT purchase orders and/or invoices, contracts and budgets as defined by IT procurement and budgeting processes. The Manager will be responsible for project management of all IT related functions for new openings and conversions of full-service owned and managed properties while managing an internal organization of Cluster IT Managers, staffing levels and succession planning while fostering a culture of customer service.
Other key priorities are listed below:
Research and identify business opportunities for technology and reports findings and conclusions to upper management
Manage the objectives for the IT Cluster and how those objectives are going to be accomplished
Prepare weekly status report of your activities for your hotels and/or cluster
Establish priorities and delegate work to team members accordingly, while ensuring optimal ! allocation of resources
Work with key stakeholders and departm! ents, structuring the resources and activities of the IT Cluster so objectives are accomplished.
Disseminate, organize and communicate regarding assignments and projects within the IT Cluster team
Project manage all IT-related functions for new openings and conversions of full-service owned and managed properties
Implement and manage IT Field Service departmental processes and procedures to ensure strategies and directives of the department are carried out in accordance with department and company objectives
Meet weekly with direct reports to review status and planned activities
Oversee the development and administration of hotel IT systems
Provide direction and directives to the IT Cluster team members in the performance of their duties, establish work priorities and achieve management objectives
Communicate important and necessary information to team members via email, memos, reports and/or phone calls
Manage third party vendor relationships; identify preferred vendors, negotiate and monitor quality and cost of services
Leverage effective partnerships with preferred vendors, corporate IT, and hotel team members
Inform upper management of department’s progress and advises them on key issues to help the decision making process
Provide direction and leadership to team members within the defined IT support functions
Plan for future staffing needs
Complete annual performance reviews for direct reports
Collaborate with HR on the recruiting, selecting, hiring, training, and developing of his/her team members if managing others
Work with direct reports to help set goals to assist in accomplishing department initiatives
Oversee proper con! trols to ensure that hotels comply with SOX, PCI and PABP security requirements
Oversee and evaluate systems to ensure hotels comply with corporate and brand standards
Own and manage IT-related projects such as process, function and budgets
Assess actual performance against standards to determine whether the cluster such as department, team and project is on target to reach goals and takes corrective actions as necessary
Ensure business plan is being followed; goals are being achieved and provide feedback as appropriate
Enforce policies and procedures that will improve the overall operation and effectiveness of the department and company
Operate within established budgetary parameters
Administrator of cluster team web site; ensure cluster team updates and maintains documentation for each cluster property
Monitor cluster support tickets to ensure issues are being resolved in a timely manner
What! are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
BS/BA Bachelor’s Degree or significant work experience in lieu thereof
Minimum of three (3) years of related professional experience
Minimum of four (4) years of experience in hospitality operations
Minimum of two (2) years of supervisory experience
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Minimum of five (5) years of working experience in hospitality, operations, and IT support
Experience using Microsoft Operating systems
Exp! erience using Microsoft Office Suite; Word, Excel, PowerPoint, Visio an! d Outlook
MS/MA Master’s Degree Information Technology
Minimum of five (5) years of related professional experience
Minimum of four (4) years of managerial experience
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a H! ilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
EOE/AA
Job
:
Information Technology/Systems
Schedule
:
Full-time
Brand
:
Hilton Worldwide
Shift
:
Day Job
- .
If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Hilton Worldwide.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Wed, 28 Aug 2013 14:43:39 GMT